Sub-Zero · Boston, MA
Ice Maker Repair
Clear-ice modules and standalone ice machines that quit mid-cycle, produce thin slabs, or leave water where it should not be. Supply valve, cutter grid and drain work included.
In your words
What people describe when they call
- No ice for days with the water supply on
- Cubes tasting of whatever is in the freezer
- Slush in the bin instead of finished cubes
- Puddle appearing on the floor beside the unit
On the visit
What gets measured
- Fill valve operation and inlet water pressure at the valve
- Harvest cycle timing end to end, and whether it completes
- Module and thermostat behaviour through a full cycle
- Drain path and bin level sensing, since a puddle is usually one or the other
Also carried
Money, plainly
What the number is made of.
One figure is fixed: the $95 service call, which covers the visit and the diagnosis and comes off the bill when you approve the repair. The rest depends on which circuit failed.
Nobody quotes a repair down the phone here. A written estimate follows the readings, as one number for parts and labour together, and you can decline any line on it.
- Which circuit failed. A condenser fan motor and an evaporator that has lost its charge are not the same job, and they are not close. Most of the spread in a refrigeration bill sits here.
- Whether the cabinet has to come out. A full-height column in a tight back hall may need the door and the panel off before anything can be reached. Access is labour, and it is quoted as labour.
- Part availability. Control boards and compressors for older platforms are ordered rather than carried. A part on the van and a part on order produce different visits and different totals.
- What else the readings show. A defrost fault found alongside a failed door heater gets quoted as two items, both visible on the estimate, so you can decline either one.
Typical range, parts and labour
- Door gasket or seal replacement $270 – $760
- Evaporator or condenser fan motor $280 – $590
- Defrost heater, thermostat or sensor $290 – $680
- Ice maker, water valve or supply line $290 – $690
- Electronic control board $470 – $940
- Compressor or sealed-system repair $1,000 – $2,080
For scale, a comparable replacement cabinet runs $7,990 – $21,170 for the appliance alone, before delivery, installation or panel work. That is the comparison worth making before a large sealed-system repair.
From the book
On ice maker repair calls.
5 average across 1375 reviews
Puddle on the floor beside the unit every single morning. The drain line had backed up with slush and was overflowing at the joint. He cleared it, resealed the fitting, and mopped the mess up unasked.
Aoife N.Davis Square
Cubes came out thin, hollow and welded together in the bin. A shutoff under the sink left half closed, plus a scaled cutter grid. Both sorted in a single visit.
Stephen G.Medford
The clear ice module quit right after our renovation and the builder blamed the appliance. It was the new water line, pinched behind a cabinet run. He found it in ten minutes and rerouted it properly.
Curtis V.Ashmont
Coverage
Ice Maker Repair across the inner metro.
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Medford
02155
Medford mixes Colonials near the Mystic Lakes with post-war capes and ranches off Salem Street. Rear additions have opened many of these kitchens up, so panelled columns and undercounter units keep turning up in otherwise modest houses.
Coverage in Medford -
Davis Square
02144
The Davis Square end of Somerville is dense two- and three-family housing with rear porches and small yards. Renovations here push refrigeration into former pantries and back halls, where depth rather than width is the constraint.
Coverage in Davis Square -
Arlington Heights
02476
The top of Massachusetts Avenue climbs into Arlington Heights, where 1920s Colonials and shingled two-families sit on sloping lots. Driveways are short and back entrances tight, which matters when a full-height column has to come out.
Coverage in Arlington Heights -
Ashmont
02124
Ashmont and Ashmont Hill hold large Victorians and three-deckers on lots that are generous by city standards. Many have been gut-renovated with the kitchen moved to the back of the house, into what used to be the pantry.
Coverage in Ashmont
Next step
Describe what it is doing. We will tell you what that usually means.
A call costs nothing. A visit is a flat $95, and that comes off the bill the moment you approve the repair.